Privacy Policy
Last Updated: March 31, 2026
What information do we collect?
We collect personal information that you voluntarily provide to us when you submit a contact or custom ring inquiry form (including your name, email address, phone number, and any design details), sign up for our marketing newsletter, place an order (including your billing and shipping address, and payment information), or use our AI Ring Designer tool. We also collect certain information automatically through our website platform, Squarespace, including your IP address, browser type, device type, pages visited, and general location data for analytics purposes.
What do we use your information for?
We use the information we collect to respond to your inquiries and custom jewelry requests, process and fulfill your orders, send shipping and order confirmations, and provide customer support. If you have subscribed to our newsletter, we use your email address to send you updates about new collections, exclusive offers, and behind-the-scenes content. We also use collected data to improve our website and services, prevent fraud, and comply with our legal obligations.
How do we protect your information?
Your personal information is stored and managed through Squarespace, which employs industry-standard security measures including SSL/TLS encryption and secure data centers. Payment transactions are processed through PCI-DSS compliant payment processors. We do not store your full credit card number or CVV on our servers. While we implement reasonable security safeguards, no method of online data transmission is 100% secure, and we cannot guarantee absolute security.
Do we use cookies?
Yes. Our website uses cookies and similar tracking technologies through Squarespace. Cookies are small files placed on your device that help the website function correctly, remember your preferences, and collect anonymous analytics data about how visitors use our site. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features, including the shopping cart and checkout process. For full details, please see Squarespace's privacy policy at squarespace.com/privacy.
Do we disclose any information to outside parties?
We do not sell, rent, or trade your personal information to third parties. We share your information only with trusted service providers who assist us in operating our website and business - including Squarespace (website hosting and e-commerce), payment processors such as Stripe, and shipping carriers - solely to fulfill your orders and provide our services. These parties are obligated to keep your information confidential. We may also disclose your information when required by law or to protect our legal rights.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Order records are typically retained for up to 7 years for accounting and legal compliance purposes. Contact form submissions are kept for up to 2 years. Marketing subscriber information is retained until you unsubscribe.
Your privacy rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request its deletion, and be free from discrimination for exercising these rights. We do not sell personal information. All users may request access to, correction of, or deletion of their personal data (where we are not legally required to retain it) by contacting us at the details below.
Third party links
Our website may contain links to third-party websites, including social media platforms. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before providing any personal information.
Children's privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.
Changes to this privacy policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes acceptance of the updated policy.
Contact us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Email: original.jewelry@yahoo.com
Phone: +1 (747) 444-8564